Refund policy

If for any reason your order has not been fulfilled to your expectations please reached out to hello@shopmintier.com.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds

We can only accept accept returns on unused product within 14 days of your order. If your order was damaged in-transit, or if you've received the wrong order, please reach out to our customer service team immediately by emailing hello@shopmintier.com. 

 

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.